Product: Paintbrush Flannel
Source: Garnet Hill
Price: On sale, $12-$70
Rating: Don't Recommend*
Nutshell Review:
While the set we received may actually be defective, we're sending them back and returning to our first love, vintage French linen.
Full Review:
We wish we could rave about our Paintbrush Flannel from Garnet Hill...
At first we were in heaven. Soft, cozy, wonderfully warm, the flannel sheet and duvet cover made it very easy to ignore the fact that it was freezing outside...
But then, over the weekend, we stripped our bed before heading off to the laundromat. And we found huge pills -- no, tumbleweeds of white cotton. There were so many that we had to pull out the vacuum, and we have a hunch our vacuum bag is now full. When we called Garnet Hill to ask if this was normal, and if just washing the flannel again would take care of the problem, the rep told us that she'd had similar calls from other customers. She said we may have received a defective set, but she'd recommend returning them, and not purchasing more of the same product.
(Update: We experienced flannel tumbleweeds after an additional laundering, prior to returning the bedding to Garnet Hill.)
*Our Ratings:
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Wow, that's something if the Rep isn't even recommending it...
view gretchen's profile
interesting - i've seen the ads for them on the right hand side of this page and wondered about them.
bummer
view mangosteen's profile
at least the copany handled the well
view vertigo's profile
Garnet Hill used to be divine. Within the last year or so, it was bought by another company, which ruined the catalog and made it visually offensive. I was worried that the quality of the goods, previously exquisite (in fact, I'm sitting here in 8 year old Garnet Hill pajamas), had deteriorated, too, and it unfortunately sounds like it. So sad! Does anyone know of a good replacement for Garnet Hill - a place with great quality and beautiful things?! :(
view Lizzy's profile